Business

Success Stories: Panzari’s Italian Bistro

Owners: Stan & Reema Debkowski Location: 321 Exchange Blvd. Rochester, NY 14608 Phone: (585)546-7290 • www.panzarisitalianbistro.com Nestled in the heart of the “Corn Hill Historical Art District” of Rochester, New York, Panzari’s Italian Bistro has been offering eclectic Italian dining with quaint and charming ambiance for close to 14 years. The wide variety of clientele includes businesspeople, families, and even ...

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Success Stories: Branca

Owners: Josh & Jenna Miles Location: 683 Victor Rd., Pittsford, NY 14534 Phone: (585) 310-7415 • www.brancabasin.com A neighborhood Italian eatery in Bushnell’s Basin, a hamlet east of Rochester, New York, Branca honors the storied culinary history of Italy by offering simple yet flavorfully complex dishes. Their fresh, handcrafted food is truly authentic Italian and they make everything in-house, including ...

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Danny Meyer Presents: Enlightened Hospitality

Last May, we had the pleasure of having Danny Meyer from Union Square Hospitality Group as the special guest speaker at the annual Maines Food Show, which our customers are still buzzing about. Now, almost a year later, Meyer and his Shake Shack mini-empire went public with their stock, and shares more than doubled in one day. The company is ...

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A Slice of Social Media: Deli Edition

Whether you are running a deli or have a few sandwiches on your menu, these social media ideas can help highlight your menu offerings and increase your fan engagement on any social network. Turn it Over to Your Fans Thinking about adding a new sandwich to your menu? If you can narrow down your new sandwich ideas to a few ...

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Success Stories: Grand Central Market

Owner: Lou Ciucci Location: 71 Route 6, Baldwin Place, NY Phone: (914) 628-0655 • www.gcmarket.com If you are looking for a great homemade meal, sandwich, or salad, then we recommend giving Grand Central Market a try. Located in New York, the market offers a family friendly environment, original recipes, and some great specialty items. The signature items Grand Central Market’s ...

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16 Ways to Upsell in your Restaurant

Out of the 4 ways to make more money in the restaurant business, one of the easiest is getting your current customers to spend more money. Research shows that customer satisfaction is higher when restaurants offer personalized service and suggestions. Gerry O’Brion spills his secrets and techniques on how to upsell to your current customers. Watch our video with 16 ...

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Customer Spotlight: Shortstop Deli

Shortstop Deli Combines Top-Notch Custom Sandwiches with Customer Service Shortstop Deli first opened in 1978 as a convenience store, later transitioning to a deli that has been building custom sandwiches for over 30 years. Now a staple of the Ithaca, New York, community, Shortstop’s business is built around their hot and cold made-to-order sandwiches combined with a friendly, community-spirited staff ...

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Success Stories: Amiel’s The Original Submarine

Owner: Amiel J. Mokhiber Jr. Locations: 3027 W. Henrietta Road, Rochester, NY • ph:(585) 427-0770 60 Cobblestone Court, Victor, NY • ph:(585) 223-8330 •www.amiels.com Opened in 1963, Amiel’s the Original Submarine uses only the finest ingredients in its submarines. It has an in-house bakery where they bake rolls in small batches to keep them fresh all day long. Amiel’s slow ...

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See Profits Soar with Cheese-Based Foods

Whether it’s a hot bowl of oatmeal in the morning or meatloaf and mashed potatoes, everyone has a favorite comfort food. Grilled cheese sandwiches and macaroni & cheese often top the list of beloved comfort foods, although when dining out, customers don’t want to see something on your menu that they could make at home!   You should also explore ...

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The Secret Ingredients of Hospitality – as Told by Danny Meyer

danny meyer

Being a “hot new” restaurant doesn’t guarantee being a successful one. After all, what’s hot today is cold tomorrow. But does anything guarantee success? A secret recipe? A stunning location? A celebrity chef? Here at Maines, we were inspired by Danny Meyer, featured speaker at the 2014 Maines Food Show. After our interview, it was clear why companies clamor for ...

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