Business

Success Stories: Magnolia’s

magnolias

Owner: Sue & Tony Palermo Location: 366 Park Avenue, Rochester, NY 14607 Phone: (585) 271-7380 • www.magnoliascafe.com In the mood for something fresh and healthy in the Rochester, NY, area? We recommend Magnolia’s Deli & Cafe. When asked what her signature dishes were, Sue Palermo, co-owner of Magnolia’s, gave quite the extensive list, because everything offered at Magnolia’s, simply put, ...

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How to Upsell Beverages with Brunch

upselling drinks

What’s the one thing that all the classic brunch beverages have in common? They are all made with food. Add orange juice to champagne, and you have a mimosa. Add peach puree to prosecco, you have a Bellini. And the Bloody Mary, well, that’s essentially a liquid garden. What makes these beverages so exciting (aside from the fact that we’re ...

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How to Get Your Customers to Create Social Media Content for You

social media

The easiest social media posts you can share are the posts that you don’t even need to create. Here’s an example… The Coffee Bean and Tea Leaf, a privately held specialty coffee and tea retailer, took full advantage of its customers’ creativity on social media with its “Purple Straw Cam” Campaign. The chain gave customers the perfect prop to get ...

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Customer Spotlight: The Revelry, Branca & Buffalo Proper

Revelry

If you are looking to have a unique and exemplary dining experience, we would like to introduce three establishments that bring you a historical charm and hospitable ambiance combined with a fresh modern twist on old cuisines and beverages. Owner Josh Miles developed three concepts that all inherit a traditional home-grown appeal and combine it with chic and sophisticated entrees ...

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5 Ways to Increase Beer Sales

beer sales

How do we sell more craft beer to our customers? By making it an exciting experience, of course. And we do this by pairing, which reveals hidden flavors and interactions in both food and drink. There is plenty of sophistication in beer pairing. A good pairing should… Make use of commonalities in flavor and aroma. Create harmonies by pairing a ...

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How to Think Like a Health Inspector

health inspection

A good restaurant must not only provide excellent food and service, but must also be clean and sanitary in its practices. New research from Technomic, a leading foodservice research firm, shows that diners in many U.S. cities consider restaurant cleanliness to be more important than the quality of the food. There are so many things on the line during a ...

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5 Things Health Inspectors Look For

health inspection

Be prepared the next time a health inspector walks through your door. Here’s a list of 5 things most health inspectors are looking for: 1. Critical Items These are literally “red” flag items denoted in red on inspection sheets. Examples include improper hand-washing, cooked foods not immediately chilled, commercial dishwashers not using the correct sanitizer concentration, and cross-contamination between cooked ...

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What is the Restaurant Formula?

Restaurant Formula

Maines is teaming up with Gerry O’Brion to bring our customers new ideas and insights on how to improve what they are already doing. Click here to view Gerry’s articles and videos. Gerry O’Brion is a marketing speaker and author who translates big brand strategies into knowledge that any business can use to win in the marketplace. O’Brion’s presentation drives ...

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Restaurant Formula Video 3: Power of Your People

Power of your people

  Watch our 3rd Video of the Restaurant Formula Video Series with Gerry O’Brion about how your people can have a big impact on your restaurant’s success. Your people bring your restaurant to life and touch all of your critical success factors. Here are 8 tips for you to leverage the power of your people.

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