Business

Customer Spotlight: Lampy’s

Fantastic Food, Familiar Faces, and Superb Service. Jim McCoy, owner of Lampy’s and Number 5, began his foodservice career working as a dishwasher at Lampy George’s Paradise Restaurant, where he learned the ins and outs of the kitchen. McCoy then worked for the well-known local restaurateur, Guido Iacovelli, where he managed and oversaw several restaurant operations. After years of experience, ...

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The Top Trick to Hold Your Managers Accountable

By David Scott Peters, www.TheRestaurantExpert.com Once you start using systems, your job becomes holding your managers accountable. As I’ve explained in previous posts, the secret to it all is checklists that keep your team on task and focused on what you expect from them. Daily paperwork is one set of checklists that are a “daily” necessity. Here is an accountability checklist that covers daily ...

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Poke Bowl Proliferation

Poke is to Hawaiian regional cuisine what hamburgers are to traditional American fare. If you want to offer a sense of the Pacific Islands, ahi-studded poke bowls are a good starting point. Besides, poke bowls are trending, consumers are interested, and with a better-for-you halo, the raw-fish dish is a versatile menu offering as an appetizer, salad, or entrée. Poke ...

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Customer Spotlight: Simply Crêpes

crepes

With a focus on a selective cuisine with superior flavor, Simply Crêpes specializes in the ultimate, savory and sweet brunch choice: crêpes. With a made-from-scratch menu, Simply Crêpes utilizes seasonal ingredients while creatively incorporating a crêpe in, on, or accompanying every dish. The concept of the Heroux family restaurant, Simply Crêpes, stemmed from their experiences while living in Japan in ...

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It’s Not Brunch Without Beverages

breakfast beverages

When it comes to your brunch menu, treat beverages as more than just an afterthought, and make them a part of the meal. According to Datassential, nontraditional breakfast beverages are a growing opportunity, and although coffee is still the most popular breakfast drink, consumers are looking for out-of-the-ordinary offerings. The brunch menu is the perfect place to promote a selection ...

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Four Steps to Setting Standards in Your Restaurant

standards

By David Scott Peters, TheRestaurantExpert.com How do you set the standards in your restaurant and make sure they are being met? How do you ensure the process is working? How do you do all that without running shifts and micromanaging your management team? Easy! You use systems, you follow up and you have a willingness to hold your management team ...

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The Rise of Brunch

brunch

Brunch, beloved among Millennials and those looking for a shared food experience, is changing the way Americans eat breakfast. This late-morning meal is becoming more of a communal experience rather than a destination. Data from Google Trends show that search interest in brunch has been rising steadily since 2004 with spikes in searches on significant Sunday occasions like Easter and ...

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How “Free” Marketing Could Be Killing Your Bottom Line

The concept of digital marketing is easy to embrace. The internet provides a seemingly endless supply of free (and low-cost) marketing solutions that provide unique opportunities to engage directly with customers and drive a positive brand image, ultimately bringing more business through the front door. That’s the ideal. In reality, too many restaurants allow “free” to translate to “less important.” ...

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